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Terms of Service
These Terms of Service govern your access to and use of happypartsco.com, including our website, online store, products, checkout, promotions, communications, and related services.
These Terms of Service govern your access to and use of happypartsco.com, including our website, online store, products, content, checkout, promotions, communications, and related services.
By visiting our website, creating an account, placing an order, using our quiz, subscribing to emails or SMS messages, or purchasing from Happy Parts Co., you agree to these Terms. If you do not agree, please do not use our website or purchase our products.
Happy Parts Co. offers personal care and intimate wash products designed for external use only. Our products are intended to support daily external cleansing and freshness as part of a normal shower routine.
Happy Parts Co. products are not intended to diagnose, treat, cure, or prevent any disease, infection, medical condition, or sexual health condition.
You must be at least the age of majority in your province, state, or territory of residence to use this website or place an order. By using our website, you confirm that you are legally able to enter into these Terms.
You may not use our products, website, or services for any unlawful purpose.
Happy Parts Co. products are for external use only.
Do not use our products internally. Do not apply to broken, irritated, infected, or highly sensitive skin. Avoid contact with eyes. If irritation, discomfort, redness, burning, rash, or any unwanted reaction occurs, stop use immediately and consult a qualified healthcare professional if needed.
Always read product labels, ingredient lists, usage instructions, warnings, and packaging before use. If you have allergies, known skin sensitivities, are pregnant, nursing, under medical care, or have a diagnosed medical condition, consult a qualified healthcare professional before using any new personal care product.
Results and experiences may vary from person to person.
All content on happypartsco.com, including product descriptions, quiz results, blog content, FAQs, marketing claims, reviews, emails, and social media content, is provided for general informational and educational purposes only.
Nothing on our website is medical advice. Happy Parts Co. does not provide medical diagnosis, treatment, or healthcare recommendations. You should always consult a qualified healthcare professional regarding medical concerns, infections, irritation, persistent odor, pain, abnormal discharge, allergic reactions, or any health-related questions.
We try to make product descriptions, pricing, images, ingredients, availability, and other information as accurate as possible. However, we do not guarantee that all website content is complete, current, error-free, or perfectly accurate at all times.
Product packaging, ingredients, scent descriptions, formulas, bottle sizes, labels, pricing, and availability may change without notice.
We reserve the right to correct errors, update information, cancel orders, or refuse orders affected by incorrect pricing, inaccurate product information, technical errors, or availability issues.
Placing an order does not guarantee acceptance. We reserve the right to accept, reject, limit, or cancel any order for any reason, including suspected fraud, payment issues, inventory limitations, shipping restrictions, pricing errors, abuse of promotions, or violation of these Terms.
After you place an order, you may receive an order confirmation email. This confirms that we received your order, but it does not guarantee final acceptance. Your order is accepted when it is processed and shipped.
All prices are listed in the currency shown at checkout. Prices may change at any time without notice.
You agree to provide current, complete, and accurate billing, shipping, and payment information. By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payments are processed by third-party payment processors. Happy Parts Co. does not control all aspects of third-party payment processing and is not responsible for delays, declines, errors, or security issues caused by your bank, card issuer, payment provider, or third-party checkout provider.
Applicable taxes may be charged at checkout based on your location and the requirements of applicable law.
For international or cross-border orders, you may be responsible for customs duties, import taxes, brokerage fees, carrier fees, or other charges imposed by your country, province, state, territory, or local authorities. These fees are not controlled by Happy Parts Co. and may not be included in the product or shipping price unless expressly stated at checkout.
We aim to process and ship orders as quickly as reasonably possible. Shipping timelines shown on the website are estimates only and are not guaranteed.
Delivery times may be affected by carrier delays, customs processing, weather, incorrect addresses, payment review, holidays, high order volume, or events outside our control.
Happy Parts Co. is not responsible for delays caused by shipping carriers, customs authorities, incorrect shipping information, failed delivery attempts, stolen packages, or events beyond our reasonable control.
You are responsible for providing a complete and accurate shipping address at checkout.
If you enter the wrong address, omit apartment/unit details, use an undeliverable address, or fail to collect your package, Happy Parts Co. is not responsible for lost, delayed, returned, or misdelivered packages.
If a package is returned to us because of an address issue, failed delivery, refusal, or non-collection, we may offer reshipment at your expense or refund the product price minus shipping costs, handling costs, discounts, and any non-refundable fees, where permitted by law.
We may offer discreet shipping or discreet packaging. While we aim to protect your privacy, we cannot guarantee that every carrier label, customs form, delivery notification, payment descriptor, or shipping communication will be completely anonymous.
Happy Parts Co. may offer a 30-day comfort guarantee on eligible purchases.
To request help under the guarantee, contact us at support@happypartsco.com within 30 days of your order delivery date. We may require your order number, email address, photos, product details, explanation of the issue, or other reasonable information to process your request.
The guarantee is intended for first-time product satisfaction issues and may be limited to one claim per customer, household, order, or product type, at our discretion.
We reserve the right to refuse refunds, replacements, or guarantee claims where we suspect abuse, fraud, excessive claims, reseller activity, misuse of the product, failure to follow directions, or violation of these Terms.
Shipping fees, route protection fees, duties, taxes, gift cards, promotional items, and final sale items may be non-refundable unless required by law.
Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.
Promotions, discount codes, bundles, free shipping offers, gifts with purchase, limited-time offers, and other deals are subject to change, cancellation, or expiration at any time.
Discounts may not be combined unless expressly stated. Promotions may be limited by customer, household, email address, order, product, region, or time period.
We reserve the right to cancel, refuse, or adjust any order involving suspected promotion abuse, unauthorized codes, technical errors, duplicate accounts, reseller activity, or fraudulent behavior.
You may be able to create an account on our website. You are responsible for maintaining the confidentiality of your login information and for all activity under your account.
You agree to provide accurate account information and update it when necessary. We may suspend or terminate accounts that contain false information, violate these Terms, engage in fraud, or misuse our website.
If you subscribe to our email or SMS marketing, you consent to receive promotional messages from Happy Parts Co. Message frequency may vary.
You can unsubscribe from emails by using the unsubscribe link in the email. You can opt out of SMS messages by following the instructions provided in the message, such as replying STOP where available.
Transactional messages related to orders, shipping, account activity, customer service, or legal updates may still be sent where permitted by law.
If you submit a review, testimonial, photo, video, comment, message, social media post, quiz response, or other content to Happy Parts Co., you grant us a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, edit, publish, translate, distribute, and promote that content in connection with our business, website, ads, emails, social media, and marketing.
You confirm that your content is truthful, based on your honest experience, does not violate anyone else's rights, and does not contain illegal, abusive, defamatory, obscene, misleading, or harmful material.
We may remove, edit, refuse, or decline to publish user content at our discretion.
Our quiz, recommendation tools, and related content are for general shopping guidance only. They do not provide medical advice, diagnosis, treatment, or professional healthcare recommendations.
Any quiz results or product suggestions are based on the information you provide and general product positioning. You are responsible for deciding whether a product is appropriate for you.
All content on happypartsco.com, including text, graphics, logos, images, product names, designs, icons, videos, page layouts, branding, slogans, button copy, code, and other materials, is owned by or licensed to Happy Parts Co. and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, scrape, republish, reverse engineer, or exploit any part of our website or content without our prior written permission.
You agree not to use our website or products for unlawful purposes, violate any applicable law or regulation, submit false or fraudulent information, interfere with website security, attempt to hack or scrape our website, use our content or branding without permission, resell products without authorization, abuse refunds or promotions, post harmful content, impersonate another person, or misrepresent your identity.
Our website may include third-party tools, apps, payment processors, shipping providers, analytics tools, advertising pixels, embedded content, or links to other websites.
We are not responsible for third-party websites, services, policies, content, security, availability, or actions. Your use of third-party services may be governed by their own terms and privacy policies.
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, disclose, and protect personal information.
By using our website, you consent to our data practices as described in our Privacy Policy.
To the fullest extent permitted by law, Happy Parts Co. provides the website, products, and services on an "as is" and "as available" basis.
We do not guarantee that the website will be uninterrupted, secure, error-free, current, or free from viruses or harmful components.
Except where required by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and product suitability.
To the fullest extent permitted by law, Happy Parts Co. and its owners, employees, contractors, suppliers, service providers, affiliates, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, personal inconvenience, shipping delays, allergic reactions, product misuse, website errors, or business interruption.
To the fullest extent permitted by law, our total liability for any claim related to your use of the website, products, or services will not exceed the amount you paid to Happy Parts Co. for the specific product or order giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Happy Parts Co. and its owners, employees, contractors, suppliers, service providers, affiliates, and partners from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from your use or misuse of the website or products, violation of these Terms, violation of any law or third-party rights, submission of false information, user content, fraud, chargeback abuse, promotion abuse, or unauthorized resale.
Personal care products can affect people differently. You are responsible for reviewing ingredients before use.
Happy Parts Co. is not responsible for reactions caused by allergies, sensitivities, misuse, failure to follow directions, use on broken or irritated skin, internal use, combining products, or use contrary to product instructions.
If you experience a reaction, stop using the product immediately.
We may modify, suspend, discontinue, or limit any product, service, website feature, price, promotion, shipping method, or content at any time without notice.
We are not liable for any modification, suspension, discontinuation, or unavailability of any product or service.
If you believe there is an issue with your order, please contact support@happypartsco.com before filing a chargeback so we can try to help.
We reserve the right to investigate suspected fraud, unauthorized transactions, chargeback abuse, reseller activity, or misuse of our policies. We may cancel orders, block accounts, refuse future purchases, or provide information to payment processors, carriers, fraud prevention services, or law enforcement where appropriate.
Happy Parts Co. is not responsible for delays, failures, or losses caused by events beyond our reasonable control, including carrier delays, supply chain disruptions, customs delays, strikes, labor shortages, natural disasters, severe weather, cyberattacks, pandemics, government actions, war, civil unrest, payment processor outages, or platform failures.
These Terms are governed by the laws applicable in the jurisdiction where Happy Parts Co. is legally established, without regard to conflict of law principles.
Where required by applicable consumer protection law, you may also have rights under the laws of your province, state, territory, or country of residence.
Before starting a legal claim, you agree to contact us at support@happypartsco.com and give us a reasonable opportunity to resolve the issue informally.
To the fullest extent permitted by law, any dispute, claim, or controversy arising from these Terms, the website, products, orders, promotions, or communications will be resolved individually and not as part of a class, collective, consolidated, or representative action.
Any arbitration, class action waiver, venue requirement, or dispute limitation applies only to the extent permitted by applicable law. Nothing in these Terms limits rights that cannot legally be waived.
If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining parts will remain in full force and effect.
If we do not enforce any part of these Terms, that does not mean we waive our right to enforce it later.
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, make up the entire agreement between you and Happy Parts Co. regarding your use of the website and purchases from us.
We may update these Terms from time to time. The updated version will be posted on this page with a new Last Updated date.
Your continued use of the website after changes are posted means you accept the updated Terms.
For questions about these Terms, your order, our products, or customer support, contact us at:
support@happypartsco.comSign up for our email newsletter for special discounts and exclusive offers.
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Daily freshness, made simple
Happy Parts Co creates dedicated intimate care for the areas regular body wash was never built for. Simple, gentle, daily freshness for him, her, and every routine.
