01
Information We Collect
We may collect personal information you provide directly, including your name, email address, phone number, shipping address, billing address, order details, customer support messages, quiz answers, product preferences, and information submitted through forms on our website.
We may also collect technical information automatically, including IP address, browser type, device type, pages viewed, referring URLs, approximate location, and interactions with ads, emails, products, and website features.
02
How We Use Your Information
We use your information to process orders, deliver products, provide customer support, personalize your shopping experience, improve our website, send order updates, send marketing messages if you opt in, prevent fraud, measure performance, and comply with legal obligations.
We may use quiz responses, product preferences, and shopping activity to recommend Happy Parts Co. products and improve our customer experience.
03
Shopify, Checkout & Payments
Happy Parts Co. operates on Shopify. When you place an order, Shopify and payment providers may process your payment, billing, shipping, fraud prevention, and checkout information.
We do not store your full credit card number on our own servers. Payment information is handled by Shopify and approved payment processors.
04
Cookies, Pixels & Analytics
We may use cookies, analytics tools, advertising pixels, and similar technologies from platforms such as Shopify, Meta, Google, TikTok, email marketing providers, and other advertising or analytics partners.
These tools help us understand website activity, measure ad performance, improve our store, retarget visitors, and show relevant offers. You can adjust cookie settings through your browser or device controls.
05
Quiz Answers & Skin Concerns
If you complete a quiz or submit information about freshness, comfort, skin concerns, routines, or product needs, we use that information to provide product suggestions and improve your experience.
Happy Parts Co. products are personal care products. We do not use quiz answers to diagnose, treat, cure, or prevent any medical condition.
06
When We Share Information
We may share information with trusted service providers that help us run our business, including Shopify, payment processors, shipping carriers, email and SMS providers, advertising platforms, analytics providers, fraud prevention tools, customer support tools, and professional advisors.
We do not sell your personal information in the traditional sense. Some advertising or analytics activity may be considered sharing or targeted advertising under certain privacy laws.
07
Your Privacy Rights
Depending on where you live, including certain locations in Canada and the United States, you may have the right to access, correct, delete, restrict, or opt out of certain uses of your personal information.
You may unsubscribe from marketing emails using the unsubscribe link in our emails. Transactional order messages may still be sent when needed.
08
Data Security & Retention
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. No online system is completely secure, but we work to protect your information and limit access where appropriate.
We keep personal information only as long as reasonably necessary for business, legal, tax, fraud prevention, customer support, and compliance purposes.
09
Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it if required.
10
Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website after updates means the revised policy applies.
11
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact Happy Parts Co. through the contact page on our website.
Contact Happy Parts Co.